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We are happy to answer all questions until you are satisfied.

Frequently Asked Questions

You can purchase extended coverage to ensure the preservation of your high-quality stairlift.

Yes, stairlifts are extremely safe. They run at a slow speed and have a secure seat belt to keep you safely strapped in during your ride.

Yes, it will continue to run on the battery. It will run for a limited number of trips.

A stairlift can hold up to 159kg (350Ib) (25s).

The stairlift needs to stay on its charging point at all times. You will get an alert if your stairlift is not on the charge point.

Technicians will arrive between 8 a.m. and 5 p.m. on the day of the appointment. You will receive a text message and confirmation email to remind you of your appointment time.

0.15 meters per second (0.34 mph)

Most stairlifts at Acorn can be shortened. An Acorn-approved technician will do it to ensure a safe and dependable product.


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Choosing the right stairlift makes it easy to use, helps you regain your independence, and can help prevent injuries.


Top-Reviewed Stairlifts

Stairlifts that are all-around the best. Equipped with the best features and service on the market.

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Stairlift Buying Guide

Get all the information about what to expect when you purchase with our partner Acorn Stairlifts.

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